Frequently Asked Questions
Your guide to shopping with Retail Maharaj
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets to ensure a seamless checkout experience.
How long will it take to receive my order?
Orders are typically processed within 24-48 hours. Depending on your location, delivery usually takes between 3 to 7 business days.
What is your return and exchange policy?
We offer a 7-day easy return policy for most items. Products must be unused, in their original packaging, and with all tags intact to be eligible for a refund or exchange.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across the country. A small convenience fee may apply depending on the order value.
How can I track my package?
Once your order is shipped, we will send you a tracking link via email and SMS. You can also track your order directly through the 'My Account' section on our website.
Are the products on Retail Maharaj authentic?
Absolutely. We source our products directly from authorized distributors and manufacturers to ensure that every item you receive is 100% genuine.