Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
Author: Guidara, Will
Brand: Ebury Press
Binding: Paperback
Number Of Pages: 288
Release Date: 25-01-2024
Part Number: 9781529146820
Details: THE NEW YORK TIMES BESTSELLER
AS SEEN ON THE HIT TV SHOW 'THE BEAR'
Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park.
Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling New York City two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world.
How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room―and memorable, over-the-top, bespoke hospitality. Guidara’s team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation. And his hospitality extended beyond those dining at the restaurant to his own team, who learned to deliver praise and criticism with intention; why the answer to some of the most pernicious business dilemmas is to give more―not less; and the magic that can happen when a busser starts thinking like an owner.
Today, every business can choose to be a hospitality business―and we can all transform ordinary transactions into extraordinary experiences. Featuring sparkling stories of his journey through restaurants, with the industry’s most famous players like Daniel Boulud and Danny Meyer, Guidara urges us all to find the magic in what we do―for ourselves, the people we work with, and the people we serve.
EAN: 9781529146820
Package Dimensions: 9.2 x 6.0 x 0.9 inches
Languages: English
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Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
Author: Guidara, Will
Brand: Ebury Press
Binding: Paperback
Number Of Pages: 288
Release Date: 25-01-2024
Part Number: 9781529146820
Details: THE NEW YORK TIMES BESTSELLER
AS SEEN ON THE HIT TV SHOW 'THE BEAR'
Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park.
Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling New York City two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world.
How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room―and memorable, over-the-top, bespoke hospitality. Guidara’s team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation. And his hospitality extended beyond those dining at the restaurant to his own team, who learned to deliver praise and criticism with intention; why the answer to some of the most pernicious business dilemmas is to give more―not less; and the magic that can happen when a busser starts thinking like an owner.
Today, every business can choose to be a hospitality business―and we can all transform ordinary transactions into extraordinary experiences. Featuring sparkling stories of his journey through restaurants, with the industry’s most famous players like Daniel Boulud and Danny Meyer, Guidara urges us all to find the magic in what we do―for ourselves, the people we work with, and the people we serve.
EAN: 9781529146820
Package Dimensions: 9.2 x 6.0 x 0.9 inches
Languages: English
Original: $8.52
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Product Information
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Shipping & Returns
Description
Author: Guidara, Will
Brand: Ebury Press
Binding: Paperback
Number Of Pages: 288
Release Date: 25-01-2024
Part Number: 9781529146820
Details: THE NEW YORK TIMES BESTSELLER
AS SEEN ON THE HIT TV SHOW 'THE BEAR'
Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park.
Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling New York City two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world.
How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room―and memorable, over-the-top, bespoke hospitality. Guidara’s team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation. And his hospitality extended beyond those dining at the restaurant to his own team, who learned to deliver praise and criticism with intention; why the answer to some of the most pernicious business dilemmas is to give more―not less; and the magic that can happen when a busser starts thinking like an owner.
Today, every business can choose to be a hospitality business―and we can all transform ordinary transactions into extraordinary experiences. Featuring sparkling stories of his journey through restaurants, with the industry’s most famous players like Daniel Boulud and Danny Meyer, Guidara urges us all to find the magic in what we do―for ourselves, the people we work with, and the people we serve.
EAN: 9781529146820
Package Dimensions: 9.2 x 6.0 x 0.9 inches
Languages: English
